Consumer Checklist
The following is a consumer checklist of important services, amenities and accommodations in Assisted Living communities. We recommend making several visits, at various times, to each Assisted Living community you are considering. As you compare Assisted Living options we hope this checklist will assure you that the community you choose will be one of the highest quality and meets your needs.
As you arrive at the community, do you like its location and outward appearance?
As you enter the lobby and tour the community, is the décor attractive and homelike?
Did you receive a warm greeting from staff welcoming you to the community?
Do the staff call residents by name and interact warmly with them?
Do residents socialize with each other and appear happy and comfortable?
Are you able to talk with residents about how they like the community and staff?
Do the residents seem to be appropriate house mates for you or your loved one?
Is staff appropriately dressed, personable and outgoing?
Do the staff members treat each other in a professional manner?
Are the staff members that you pass during your tour friendly to you?
Are visitors welcome?